If you’re on Sprint you were looking forward to switching to the new Moto X, you’re out of luck.
AT&T T-Mobile may be the only carriers taking orders at the moment, but everybody just assumed Verizon Sprint would follow suit once the phone was available. However, only Verizon has confirmed that it will eventually carry the device, while a tweet from Motorola Mobility’s official Twitter account suggests that the Moto X won’t be on Sprint at all.
@griffithgg The new Moto X won’t be available on the Sprint network. Thanks for checking in.
— Motorola Mobility (@Motorola) September 17, 2014
And that’s not all. Sprint’s customer care account then stepped in, pleading. “Is there another device that you might like instead?,” they asked. “It is out of our control when a device will become available to us our customers,” explained another representative. The exchange also includes a Verizon representative stepping in with an attempt to poach the customer away from Sprint.
@darkpunk012 y not get the phone you want as well as the nation’s most reliable network? You can get both with us. ^AS
— VZSupport (@VZupport) September 18, 2014
It’s unfortunate news for those of you on Sprint, there’s no word from either company on why the carrier was omitted from the launch.