Moto 360 review: Not the Android Wear watch you've been waiting for

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Jared Newman

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Motorola was supposed to have this one in the bag.

When the first Android Wear watches showed up in early July, the near-unanimous opinion among reviewers was that you should wait before buying anything. A better-looking smartwatch called the Moto 360 would arrive by late summer, and with its round face and slick metal frame, it would make Samsung’s Gear Live and LG’s G Watch look like awkward nerdware.

But Motorola blew it. The Moto 360, available now for $250, could have been far and away the best Android Wear watch of the year, but it’s dragged down by terrible battery life, weak performance and hair-pulling glitches. If you want a truly great Android Wear watch, you’ll need to keep waiting.

moto360 1 Jared Newman

Tastes vary, but Jon Phillips, our editor-in-chief, finds the all-black Moto 360 to be the more sophisticated design.

Like other Android Wear watches, the Moto 360 pulls in notifications from an Android phone, and prompts further action. You can reply to text messages by voice, control your phone’s music playback, get simple navigation directions, and more. The platform also supports some basic voice queries, such as asking what the weather will be, and pipes in information from Google Now. The system has its flaws, but it’s a helpful way to keep tabs on your digital life without constantly fishing into your pocket.

From afar, the Moto 360 could be the best-looking smartwatch on the market. Between its round design, metal trim, leather strap and crown-like button on the side, the Moto 360 approximates the look of an actual watch. And with the right wrist size and some business attire, you might be able to carry it off.

On my skinny wrist, however, the Moto 360 stands out a little too much. The watch body is about a tenth of an inch thicker than Samsung’s Gear Live—the slimmest of all currently available Android Wear watches—and the way the skinny strap runs through the bottom of the watch body only emphasizes the bulky frame. Of course, personal tastes can differ, but the lack of a smaller, slimmer version makes the Moto 360 a non-starter for many potential users.

At least it’s comfortable, though. Motorola makes a big deal about how its leather straps (from Horween) add a touch of class, but the real advantage is how good the watch band feels on the wrist. You get none of the stickiness and sweatiness that comes with Samsung’s plastic strap or LG’s rubber band. (Motorola is also selling a metal band for $80, but I haven’t tried it.)

moto360 4 Jared Newman

Even if you’re satisfied with the Moto 360’s look and feel, the watch’s battery life is a problem of deal-breaking proportions. The only way it lasts through a 16-hour day is if you disable the ambient screen setting, which completely turns off the display until you deliberately twist your wrist toward your eyes. Unfortunately, the Moto 360 has trouble detecting this gesture every time, so you’re often left tapping on the screen or crown instead. This defeats the purpose of even having the watch, as you can no longer just glance down at the display to see what you’ve missed.

Turning on the ambient screen setting—which keeps the display dim but not completely off—creates even bigger problems. The Moto 360’s ambient mode is much harder to read compared to the Samsung Gear Live and the LG G Watch, especially at off-axis viewing angles, and the hit to battery life is significant. In my testing, with ambient mode turned on, the watch never had more than 15 percent battery life left after 12 hours. And after long stretches of inactivity, sometimes the screen turned off anyway.

It’s possible that the Moto 360’s four-year-old Texas Instruments processor is to blame for the weak battery life, but that ancient chip seems to cause general performance issues as well. While Android Wear runs fairly smoothly on the Qualcomm Snapdragon processors of other watches, the Moto 360 frequently suffers from stutters and dropped frames.

I also ran into one other maddening technical glitch: On several occasions, the Moto 360 would half-lose its connection to my smartphone (a second-generation Moto X, also on loan from Motorola). I’d still get incoming notifications, but my attempts to interact with the watch—for instance, by deleting an email or issuing a voice command—would bring up a “disconnected” error. Only turning the phone’s Bluetooth off and on fixed the problem.

This is all so frustrating because of how much the Moto 360 does right. If only the watch could make it through the end of the day, because the included wireless power dock is as effortless and elegant as it gets for nightly charging. Just place the watch on the stand, and the screen quickly converts into a dimly lit clock for your nightstand. In the morning, you just grab the watch by its strap and slap it back on your wrist.

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That black strip of missing pixels at the bottom continues to be annoying for various reviewers.

Then there’s outdoor legibility. While other Android Wear watches are all but impossible to read in direct sunlight, the Moto 360’s back-lit LCD display gets bright enough to shine through, and it uses an ambient light sensor to dial brightness down in darker settings. (On the downside, the sensor and display circuitry are the reasons for the Moto 360’s black bottom strip, which creates an imperfect circle on the display. That said, I’m not as bothered by it as other reviewers.)

The Moto 360 also includes an optical heart rate monitor that’s a lot more reliable and useful than the one on Samsung’s Gear Live. While Samsung’s heart rate results can be all over the map unless you stay perfectly still, the Moto 360 repeatedly spit back consistent results. More importantly, the Moto 360 keeps tabs on your heart rate at all times, and feeds the data into an activity monitor that encourages at least 30 minutes of activity per day. It’s a far more practical use of the technology than Samsung’s highfalutin pulse checker.

So what’s an Android enthusiast to do? If you want to see what Google’s smartwatch platform is all about right now, I still recommend the Samsung Gear Live. While it isn’t as stylish as the Moto 360, you can actually use for a full day, and you won’t run into technical snafus either. It’s also $50 cheaper.

As for Motorola, my hope is that the company has the tenacity to try again—and quickly, even as it hangs in Lenovo’s acquisition limbo. Except for maybe the LG G Watch R, there’s nothing on the immediate Android Wear roadmap that looks as promising as the Moto 360 did a few months ago.

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